Some cultures can be tough to decipher—not unlike this picture that was taken at a local coffee shop. What’s going on in the image? I was sitting inside the Philz at the Navy Yard on…
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Your structure
I once had an office that overlooked the construction site of a 30-story building. Over a period of 18 months, I watched the clearing of the site; the excavation to the bedrock; the pouring of…
Open and transparent
People and organizations often describe themselves as being open and transparent. Social media enables one to see facets of a person or an organization, but not always the whole. The mind creates an image of…
Layers of information
The Tabard Inn is one of the oldest continuing running hotels in Washington, DC. This hotel and restaurant are made up of three townhouses that have been joined over time by connecting passageways. It has…
Making memories
For one day of the year, my street is coated in gold. The 70-year-old gingko trees that line our small one-way street shed their leaves in one night and cover the cars, sidewalks, and street…
Constant change
People are blogging, vlogging, designing, and innovating. Organizations are creating labs that will invent new products or services. Ambitious designers and consultants are creating new ways of thinking about how to solve problems. Templates are…