Name recognition creates a gravity well. The big accounts get amplified, newcomers imitate them hoping to catch some of that gravity, and the whole ecosystem collapses toward a handful of archetypes. The irony is that…
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Modern Work, Industrial Logic
We work in digital environments, but our systems still run on factory settings. You’d think today’s work systems were designed for the complexity, creativity, and connectivity of modern life. They’re not. Despite the software, the…
When the Design Becomes Invisible
The most dangerous structures are the ones we stop seeing. If a wall has been standing for decades, it must be strong. If the wiring hasn’t sparked a fire, it must be safe. If you…