Government agencies struggle with innovation because people don’t believe that it will make a difference in the way they conduct business. It’s often viewed as just another tool, process, or buzz word that an executive…
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The End of a 600 Year Old System
Photo by Borisb17/iStock / Getty Images Cafe Central was a good place to rest after taking in over six hundred years of history at the Hofburg Palace in Vienna. The former imperial residence serves…
Successful organizations are tuned into their customers.
The form or shape of an organization matters because it communicates to employees and customers how it functions. It defines who makes the decisions, how work is accomplished, and how employees are assigned tasks. As…
Visual thinking: relax and draw often.
S. Jancy/Parc Guell, Barcelona, Spain Based on several responses I received on a recent post of mine on visual thinking and drawing, I copied several images out of one of my sketchbooks to provide examples. In…
If Russ Ackoff had given a TED talk, this would have been it.
He was also an architecture major (1941) at U Penn.
In the beginning, there were designers.
Now there are… …design strategists, design thinkers, design architects, design engineers, design managers, design leaders, design scientists, graphic designers, user interface designers, user experience designers, service designers, product designers, industrial designers, network designers, systems designers,…