We’re living in a time where people are driven to make things more complicated than they need to be. Although the internet has enabled people to have a kind of digital freedom, many are now…
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Build Your Network
I have seen a lot of people with the technical skills to perform a certain job or play a sport. However, becoming great involves looking beyond what you are doing, making connections with others around…
Changing scales
How do you think? Moment to moment? Minute to minute? Day by day? Is your organization thinking quarterly or yearly? What happens when you focus on building a business that will last decades? The scale…
The lure of information
Access to information can create a sense of urgency. Incoming texts, emails, or social media alerts can make you feel like you need to respond to them. A notification on your phone can shift your awareness…
Develop your soft skills
In a world where traditional centers of power and influence are being broken down or no longer have meaning for people, leaders are left with the difficult task of guiding the way to or even…
Service sells
Many industries are figuring out what sells: service. This includes not only the services or products that a company is delivering but also how they are delivered. Across the multiple sectors of the hospitality industry,…