As AI does more of the talking, the things that are unmistakably human start to carry more weight, not less. You know them when you encounter them: The handwritten note. Showing up in person. The…
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Two People, One Title
Walk into most organizations, and you’ll often find two people with the same title doing completely different work. They’ll have the same job description and appear at the same level on the org chart. But…
When the Design Becomes Invisible
The most dangerous structures are the ones we stop seeing. If a wall has been standing for decades, it must be strong. If the wiring hasn’t sparked a fire, it must be safe. If you…
“Not a Culture Fit” Is a Cop-Out
It’s one of the most common things said after a hiring decision goes sideways. It’s polite, vague, and almost impossible to argue with. It’s also a confession. When an organization says someone isn’t a culture…
The Identity Economy Is Here. Most People Haven’t Noticed Yet.
A former student emailed me last month. She’d been job hunting for six months, getting interviews but no offers. Talented, qualified, checking all the boxes. Then she tried something different. Instead of highlighting her skills,…
The Education–Work Disconnect: Why Students Know What They Studied but Not How They Work
Every spring, universities and colleges celebrate the arrival of a new generation of graduates. They show up to work with a wealth of knowledge but little sense of how to adapt, integrate, or navigate the…