A number of friends in politics have asked me recently about the role that design and innovation can play in creating effective civic systems. The three articles below offer perspective on innovation and politics. As…
Browsing CategoryManagement
Civic systems need a reboot.
Civic institutions need to better serve their constituents. It can start with improving the services that they currently provide and perhaps creating new ones. Understanding what people need and taking an entrepreneurial approach is a…
Seek Understanding Before Reacting
What happens when one system collides with another? It depends on how one reacts to the other. Nothing may happen. How do you react when faced with the unknown? I try to seek understanding before…