Your steering is out of alignment, and it’s usually an easy fix. When your organization is out of alignment, pinpointing the source of the problem may be difficult. It could be any number of things:…
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Clear Ideas
Problems can be observed from multiple points of view. How many perspectives do you consider when trying to solve a problem? Too many, and you may be overwhelmed by a tsunami of data. Too few,…
Every Client Interaction Matters
Brick by brick, layer by layer, floor by floor, building by building, block by block, and neighborhood by neighborhood. That’s how cities are built. Your relationships with your clients are built similarly, interaction by interaction,…