Reducing uncertainty through design is a process of reducing the number of potential outcomes, and their associated risks, by definition and planning. Design can take many forms, from the layout of a factory floor to…
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Visible intelligence
Design is often seen as the application of creativity to solve problems. But while creativity is certainly an essential component of good design, it is not the only one. Effective design also requires a deep…
Balancing People and Process
Processes are a part of life as a leader, manager, or employee. It’s hard to think of a business function in a modern organization without a prescribed process associated with it. From the time an…