Many industries are figuring out what sells: service. This includes not only the services or products that a company is delivering but also how they are delivered. Across the multiple sectors of the hospitality industry,…
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Found objects
I find things all the time. Living in an urban area, people seem to drop items in parks, alleys or along street curbs. Sometimes you will find a single glove, pocket change, or perhaps a…
Process and outcome
Processes are repeatable, and outcomes are generally not. Factors may change along the way that impacts what you are able to do. However, the steps people take can be recreated regardless of the context. A…