When someone isn’t performing the way an organization expects, the first instinct is usually development. More training. A new course. A certification. A coach. Sometimes that’s exactly right. But sometimes the person already knows how…
Posts TaggedBusiness
Before You Redesign Work
Ferran Adrià shut down the best restaurant in the world so he could figure out what cooking actually was. Not how to make it better. What it fundamentally was, and what it was actually for….
What the Job Description Actually Describes
Job descriptions are written to fill a position. That sounds obvious, but it’s worth thinking about for a moment. The document exists to define a container: a set of responsibilities, a level, or a function….
The Wrong First Question
The first question most people get asked about work is: what do you do? It’s a reasonable question, and it’s also the wrong one to start with. What you do changes. Skills needed right now…
Systems Optimize Work. Humans Create Value.
A century ago, Le Corbusier looked at chaotic industrial cities and concluded the problem was design. Cities, he argued, should work like machines. Organize housing, traffic, work, and recreation into clean systems, and the city…
Modern Work, Industrial Logic
We work in digital environments, but our systems still run on factory settings. You’d think today’s work systems were designed for the complexity, creativity, and connectivity of modern life. They’re not. Despite the software, the…