I could tell something was off on my first day in the office. The leadership ran things just a little too fast. Everything felt impromptu, last minute, and fly by the seat of your pants….
Posts TaggedBusiness
Are you listening?
Here’s the simple truth: Your people know. They’re in the trenches, every day, doing the work, learning the ropes, discovering what ticks and what doesn’t. That’s the power of the collective… the collective wisdom, that…
How a Mantra of Service Drives Business Innovation and Growth
Everything I learned about service started with my first job working at a grocery store during summers and holidays while I was in high school. The store’s mantra was providing “fast, friendly service”, and everyone…