I have seen a lot of people with the technical skills to perform a certain job or play a sport. However, becoming great involves looking beyond what you are doing, making connections with others around…
Posts TaggedCulture
The lure of information
Access to information can create a sense of urgency. Incoming texts, emails, or social media alerts can make you feel like you need to respond to them. A notification on your phone can shift your awareness…
Service sells
Many industries are figuring out what sells: service. This includes not only the services or products that a company is delivering but also how they are delivered. Across the multiple sectors of the hospitality industry,…