There is nothing wrong with being uniform. A uniform level of service can be unique. Consistently unique service can also be uniform. When leaders or organizations can’t provide either uniform or unique levels of service,…
Posts TaggedPatterns
Culture is tied to behavior
Designing a culture starts with creating an environment where people’s behaviors are able to change. If behavior changes, then so does the culture. Starting with how people act is the key. What outcome do you…
Leading with value
Jockeying for attention, exposure, or position in any organization can get old quickly. Rather than playing that game, try making something of your own instead. For instance, instead of developing a new marketing strategy, try…