Veteran CEO/Founder/President/Principal? “Check” Seasoned VPs? “Check” Experienced Project Managers? “Check” Junior Staff with some experience? “Check” New hires right out of college? “Check” Is there anyone trained on how to work with clients to build…
Posts TaggedService
Building trust and taking responsibility
They’ll never go for this idea, I thought. They are too conservative. They want to keep things the way they are. It’s what’s been working for years. It can’t hurt to ask. Sometimes introducing new…
How a Mantra of Service Drives Business Innovation and Growth
Everything I learned about service started with my first job working at a grocery store during summers and holidays while I was in high school. The store’s mantra was providing “fast, friendly service”, and everyone…