We work in digital environments, but our systems still run on factory settings. You’d think today’s work systems were designed for the complexity, creativity, and connectivity of modern life. They’re not. Despite the software, the…
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When the Design Becomes Invisible
The most dangerous structures are the ones we stop seeing. If a wall has been standing for decades, it must be strong. If the wiring hasn’t sparked a fire, it must be safe. If you…
“Not a Culture Fit” Is a Cop-Out
It’s one of the most common things said after a hiring decision goes sideways. It’s polite, vague, and almost impossible to argue with. It’s also a confession. When an organization says someone isn’t a culture…