{*} The AI narrator, employee view: Here are your tasks for the day. Ten items. Skill match 83%. All ten fall within your skill zone with the balance sitting in your comfort zone. You were…
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The Conversation Most People Never Get
I stopped at a Starbucks on a road trip and ended up in a conversation with a guy who had just gotten his first job after a stretch of homelessness. I don’t remember exactly how…
Start With a Concept
There’s no shortage of ideas about how to redesign work right now. In architecture, before you touch the floor plan, you establish a concept. A single organizing idea that every subsequent decision answers to. Call…