The COVID-19 pandemic has profoundly impacted every aspect of our lives, including how we work. With the rise of remote work and job disruptions, many individuals have had the opportunity to reflect on their careers…
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How a Mantra of Service Drives Business Innovation and Growth
Everything I learned about service started with my first job working at a grocery store during summers and holidays while I was in high school. The store’s mantra was providing “fast, friendly service”, and everyone…
Overcoming bottlenecks in the workplace
Bottlenecks, whether in the form of an individual or a committee, can be a major hindrance to productivity. They often cause delays, create backlogs, and can even lead to the failure of a project. In…