Grasping your “where” is vital before diving into the “why” of your actions. This perception involves understanding your current internal and external circumstances, including actions, thoughts, and dialogues. “Where you are” transcends physical location: it…
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The Key to Thriving in the Socially-Driven Business Landscape
With businesses becoming increasingly social organizations structured around mutual goals and the sharing of knowledge, the traditional playbook of reacting and exerting control can rapidly lose its relevance. Let’s be candid: the persistent dismissal of…
Designing Buildings and Systems for Impact
The Intersection of Architecture and Systems Thinking: Designing Buildings and Shaping Organizations Before I became a consultant, I worked as an architect designing buildings. Armed with drawing tools and architectural expertise, I worked with materials…
Using Your Skills to Make a Difference
Organizing things has always come easily to me. At work, it started with small tasks like planning coffee meetings with my team and arranging casual get-togethers like lunches or happy hours. But before I knew…
Embracing Change: Rethinking Work-Life Balance in a Post-Pandemic World
The COVID-19 pandemic has profoundly impacted every aspect of our lives, including how we work. With the rise of remote work and job disruptions, many individuals have had the opportunity to reflect on their careers…
How a Mantra of Service Drives Business Innovation and Growth
Everything I learned about service started with my first job working at a grocery store during summers and holidays while I was in high school. The store’s mantra was providing “fast, friendly service”, and everyone…