We work in digital environments, but our systems still run on factory settings. You’d think today’s work systems were designed for the complexity, creativity, and connectivity of modern life. They’re not. Despite the software, the…
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The Scorecard Trap
When things feel uncertain, we start measuring everything. Not because we know what matters, but because measuring feels like knowing. It’s the illusion of control dressed up in a spreadsheet. “If we can measure it,…
Identity First: The Career Framework Built for a World AI Is Reshaping
I’ve been thinking about buildings for most of my life. As an architect, I was trained to see the relationship between structure and experience. How a building makes you feel isn’t accidental, it’s designed. The…