We work in digital environments, but our systems still run on factory settings. You’d think today’s work systems were designed for the complexity, creativity, and connectivity of modern life. They’re not. Despite the software, the…
Posts TaggedBusiness
When the Design Becomes Invisible
The most dangerous structures are the ones we stop seeing. If a wall has been standing for decades, it must be strong. If the wiring hasn’t sparked a fire, it must be safe. If you…
The Overqualified Paradox
You hired a Swiss Army knife, and you’re only using the blade. That person on your team, the one who’s under the radar and crushing their job, has three other skills you’ve never touched. Skills…