In order to reframe my perspective on a problem, I will often ask myself how can I complete the same task with half the amount of resources. This may include cutting the budget or the staff…
Posts TaggedCommunication
Not replaceable
It’s easy to find a replacement. It doesn’t matter what it is. You can just buy another one. This mindset has changed the way we see people, places, and things. It impacts relationships. When things are…
Words carry meaning
Every interaction with a customer–a text, email, call, or meeting–is an opportunity to create value. How you communicate with others is just as important as what you are actually saying. Are you clear, concise, and…
Having Relevance
Think for a moment about how you connect with another person. Maybe this is a neighbor or a coworker. How exactly do you speak to them or acknowledge them on a daily basis? Do you…
A pleasant non-answer
A pleasant non-answer serves an interesting role in relationships between people. As a general or vague response delivered with a cheery tone or a smile, it can soften bad news. It can keep people in…
Keep it simple
We’re living in a time where people are driven to make things more complicated than they need to be. Although the internet has enabled people to have a kind of digital freedom, many are now…