I stopped at a Starbucks on a road trip and ended up in a conversation with a guy who had just gotten his first job after a stretch of homelessness. I don’t remember exactly how…
Posts TaggedEmployees
Start With a Concept
There’s no shortage of ideas about how to redesign work right now. In architecture, before you touch the floor plan, you establish a concept. A single organizing idea that every subsequent decision answers to. Call…
The Lifespan of Skills
There was a time when learning a skill meant having it for a career. You trained, you practiced, you got good, and that goodness compounded over decades. The investment paid off because the environment held…
What Should Work Look Like Next?
People don’t know what work should look like next, but everyone has a slide deck about it. Here are a few models worth thinking about, some real, some hypothetical, and some slightly absurd. — Maximize…
More Training
When someone isn’t performing the way an organization expects, the first instinct is usually development. More training. A new course. A certification. A coach. Sometimes that’s exactly right. But sometimes the person already knows how…
What the Job Description Actually Describes
Job descriptions are written to fill a position. That sounds obvious, but it’s worth thinking about for a moment. The document exists to define a container: a set of responsibilities, a level, or a function….