Rendering a useful service is not just about performing a task to the best of one’s ability. It’s also about creating an experience that someone remembers – something that goes beyond each individual transaction and…
Posts TaggedLeadership
Where the magic lies
We tell ourselves we should have said something, yet all too often, the right moment and opportunity pass us by. But it’s never too late to seize upon an opportunity, no matter how small it…
The things you control
It is easy to lose perspective and focus on the things that we cannot control; worrying about what could have been, if only, and focusing on the situations beyond our grasp. However, as Seth Godin…