A reputation can take years to build but can crumble in a moment. Every interaction with a customer–past, present, or future–needs to be made with the same level of effort. How you interact with people…
Posts TaggedLeadership
On gimmickry
You may be dealing with a gimmick if… …you can’t explain why you’ve made a particular choice. …you’ve added an element or a feature just to make a sale. …you want your product or service…
Mixing cultures
Old vs new. Traditional vs. modern. Solid vs. void. Light vs. dark. It’s possible for different cultures to coexist. Careful thought must be given to how they interact. How can you create mutually beneficial relationships?…