Here are thoughts that I’ve assembled for a talk that I’m preparing on creating impact with design: Treat everyone as a customer and with respect. Manners are important. Seek to help others even if you…
Posts TaggedOrganizations
Seek Understanding Before Reacting
What happens when one system collides with another? It depends on how one reacts to the other. Nothing may happen. How do you react when faced with the unknown? I try to seek understanding before…
Design’s value has become mainstreamed.
Where will new sources of innovation come from in the future? Successful organizations will innovate from within. Scaling up design to effect systemic change is the new challenge.
Leadership lessons from a blizzard: slow down or do nothing.
The recent blizzard in Washington, DC left behind 20″+ of snow over 36 hours. During this period of time, residents were faced with commutes on icy roads; partially plowed streets; digging out snow-covered sidewalks and…
Is design becoming a machine-like process?
Design problems are not static and the framework used to understand a problem shouldn’t be fixed. Human nature is to categorize and define reality. Design shouldn’t work this way because it will limit one’s perception…
End fragmentary thought by seeking understanding.
“Some might say: ‘Fragmentation of cities, religions, political systems, conflict in the form of wars, general violence, fratricide, etc., are the reality. Wholeness is only an ideal, toward which we should perhaps strive.’ But this…