William-Sonoma has developed a new concept for it’s family of retails stores and is now offering free design services. “To do this, Williams-Sonoma has created a 500-employee unit called the Design Crew to offer consumers…
Posts TaggedStrategy
Augmenting the past and seeing the future
When the present is augmented by the past, you can get a sense of not only where you’ve been, but perhaps where you need to go. As deep connections are made between various points in…
Delivering personalization via automation
The challenge that people face in a time of increased automation is delivering a personalized product or service. How do you deliver something in a way that looks and feels as though you created…