I had been managing remote teams globally for 15 years before COVID-19 hit. Operating in this environment requires people to be flexible, independent, and trustworthy. I needed to trust that they could convey a message…
Posts TaggedTeamwork
Making Changes on The Fly
“Wait, you can’t do that!” “Well, I just did it. I’ll ask for forgiveness later.” Making changes on the fly is tough. It could be a split-second decision to make a key pass or to…
Self-Awareness Improves Client-Facing Skills
Use a script. Our reputation will carry us. They just want to hear certain words. This is just a box-checking exercise. That was the mindset early in my career when working with clients. And what…