A solution can be either broad or specific.

When a solution is so precisely tailored that it appears as though it has always been there, it transforms into an intervention.

Why is this distinction important?

As you consider how you are addressing your customers’ issues, are you providing solutions that might alleviate most of their problems, or are you crafting an intervention that uniquely resolves all of them?

Wordplay aside, the difference between a solution and an intervention is important. A solution is something that can be applied to many different problems, while an intervention is a unique approach to solving one specific problem.

What are you creating in your work?

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