Your steering is out of alignment, and it’s usually an easy fix. When your organization is out of alignment, pinpointing the source of the problem may be difficult. It could be any number of things:…
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Clear Ideas
Problems can be observed from multiple points of view. How many perspectives do you consider when trying to solve a problem? Too many, and you may be overwhelmed by a tsunami of data. Too few,…
Every Client Interaction Matters
Brick by brick, layer by layer, floor by floor, building by building, block by block, and neighborhood by neighborhood. That’s how cities are built. Your relationships with your clients are built similarly, interaction by interaction,…
Managing the Water in Your Organization
A key part of building on or near water is dealing with a high water table. Architects and engineers have multiple ways to address this critical issue, providing a building with a solid foundation and…
Preparing People to Embrace New Ideas
“Thanks for the comment. I’ll make a note of that and get back to you.” Crickets. In fact, I never received a response. The next time I introduced a new idea, I made sure to…
Change is Coming. Are You Ready?
One day, someone will bring you an idea for change. Think back: wasn’t it you or your peers doing the same thing once? Stay open to new ideas, even if you helped build what’s present…