Rendering a useful service is not just about performing a task to the best of one’s ability. It’s also about creating an experience that someone remembers – something that goes beyond each individual transaction and…
Posts TaggedStrategy
The diffusion of ideas
Ideas spread like wildfire, but it’s not always a free-for-all. When ideas are adopted more gradually, they may be more stable in the long run. This is called a stable diffusion of ideas; it means…
Is it real?
How do you know if something is real? That’s a complicated question, and there isn’t necessarily one right answer. For some things, like people or animals, we can use our senses to interact with them…